Shipping Policy
SHIPPING POLICY
HOW MUCH DOES SHIPPING COST?
Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.
PRE-ORDERS
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
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WHERE DO WE DELIVER?
We provide worldwide shipping.
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HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
On average, merchandise shipped from our facility 1-2 business days after purchase. Standard shipping/transit times apply (4-8 days for domestic and ~ 9-18 days for international).
EX:
Region Estimated Delivery Times
Europe 7-15 days*
Asia 8-18 days*
America 6-12 days*
United States of America 4-7 days*
United Kingdom 7-15 days*
Africa 28-33 days*
Australia 8-18 days*
* Business days.
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CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
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DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
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WILL I BE CHARGED VAT TAXES?
International customers (outside of the United States) are responsible for payment of any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. These fees are paid to your local carrier or government and are not collected by Oge Watches, and thus cannot be refunded.
We ship international packages DDU (duties and taxes unpaid), meaning that these fees are not included in the price of the goods you purchase from our website. All applicable fees must be paid by the recipient in order to receive the parcel. As we are unable to advise the amount of what these fees might be, we recommend contacting your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.
Please note that DHL Express (or UPS) pays on your behalf for any duties and taxes that are due on the goods, as soon they enter the country. This simple process ensures that the courier can deliver your package in shortest possible transit time. The goods are released to you only upon the full repayment of any duties and taxes that were paid on your behalf. On some occasions, you may receive an invoice from DHL (or UPS) after the delivery of goods, for the charges they have paid on your behalf at the destination, plus a small administration fee.
Items sent via DHL Express (or UPS) are unable to be 'returned to sender' and so it is the customers responsibility to understand if there are any local duties or taxes that would be due on arrival (for international orders). We are unable to provide a refund should the package be refused by the customer on delivery.